Privacy policy
PRYPCO Mortgage is owned and operated by PRYPCO Real Estate LLC (the "Company") - a company incorporated in the United Arab Emirates with the registered number 1018186 and having its registered address at DAMAC Ocean Heights, Dubai Marina, Dubai and is authorized and regulated by the Dubai Economy and Tourism Department.
We/Our/Us
Refers to the Company and its subsidiaries, employees, officers, agents, affiliates or assigned parties.
You/Your/Client
Refers to you as a user of our Platform or Services
Platform
Refers to prypco.com/mortgage
Services
Refers to the Company providing mortgage services, whether via the Platform or offline, which may include providing information and professional insight with regards to residential and commercial mortgages, analyzing your circumstances, providing you with an overview of options available in the market.
Lender
Any financial institution legally authorized to provide mortgage services to the client.
This policy outlines the legal basis on which we will process any personal data you give us or that we obtain from you. Please read the following for further information on our policies and procedures surrounding your personal data and how we treat it.
Our Services are available via both the Platform and offline with one of our consultants.Certain features of our Services are only available if you register with us by providing required information such as, but not limited to your email address, first and last name, and telephone number.
By choosing to access and use our Platform and/or Services in any way, you agree to be bound by this Policy, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable laws.
By choosing to access and use our Platform and/or Services in any way, you acknowledge and accept that we shall be required to provide confidential and personal information that you provide to us with third-party mortgage providers or any other related third-party to provide the Services that you are seeking from us.
You should stop the usage of our Platform and Services if you do not agree to this Policy in full. You may not use the Platform nor accept this Policy if you are:
below eighteen (18) years of age, or
a person who is barred or otherwise legally prohibited from receiving or using the Platform under the laws of the country in which you are a resident or from which you access or use the Platform.
The terms of this Policy may be revised at any time without notice. You accept the new terms by using our Platform and/or Services moving forward. If you use our offline Services, then you should routinely check the Platform to review the Policy.
This Policy was last updated on August 8, 2022. It is effective between you and us from the date you accept this Policy, together with any amendments or revisions. Usage of our Platform and/or Services results in you agreeing to this Policy by default.
We may collect and process the following data:
Information that you submit via forms on the Platform or after contacting us by using our offline Services. This includes information provided at the time of registration to our Platform, subscribing to our service, posting material, submitting documents or requesting other services.
We may also ask you for information when you enter a competition or promotion sponsored by the Company and when you report a problem with the Platform.
If you contact us, we may keep a record of that communication. This can help us train our staff and improve our customer service. A recording will only be used under proper and careful supervision.
Visits to our Platform including, but not limited to, traffic and location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Visits to our Platform including, but not limited to, traffic and location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We will not provide any data of personal identification to anyone outside the Company, unless:
the data helps us provide the Service,
you grant us permission; or
we are allowed/required to do so by law.
We will maintain a copy of all client records for reference within the company.
Whenever applicable, information about your computer such as your browser type, operating system and IP address, may be collected for system administration and to report aggregate information to our advertisers. The data collected is statistical with regards to our users' browsing actions and patterns, and does not identify any individual.
We might use a cookie file for the same reason. The cookie file is saved on your computer's hard drive and collects information which, in turn, is transferred to your computer's hard drive. It helps us learn more about your general internet usage.This helps us improve our site and deliver a better and more personalized service. They enable us to:
estimate the size and usage pattern of our audience;
store information about your preferences, and so allow us to tailor the Platform experience according to your individual interests;
speed up your searches, and/or
recognise you when you return to the Platform
You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you log on to our site.
Our advertisers may also use cookies, over which we have no control. For further information, please contact those advertisers regarding their own privacy policies.
The data that we collect from you may be transferred to, and stored at, a destination outside the Middle East, if deemed necessary as the best mode of storage for such data. It may also be processed by staff operating outside the Middle East who have been contracted by us or for one of our suppliers. By agreeing, you allow the transfer, storing or processing of your personal data. We will take all steps reasonably necessary to ensure that your data is treated as secure and confidential in accordance with this privacy policy.
All information we receive provided by you is stored on our secure servers. Unfortunately, the transfer of information via the internet is not completely secure. Please be aware that any transmission is at your own risk. However, once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We use your collected information in the following ways:
To ensure that our Platform's material is displayed in the most suitable way to you
To provide you with information, products or services that you request from us or which we feel may interest you, where you have permitted us to contact you for such purposes.
To carry out our duties arising from any contracts entered into between you and us.
To notify you about changes to our Services.
We may also use your personally identifiable data, or permit selected third parties to use your personally identifiable data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email.
We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience. However, such personally identifiable data shall not be disclosed in the process.
We may disclose your personal information to third parties:
To complete any of the Services as are contracted between you and us.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If the Platform or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. We may also disclose data to third parties for the purposes of improving our services or to provide you with information that we believe may be relevant or of interest to you.
Our Platform may contain links, hyperlinks and pointers to third party products, services and/or Platforms that are not affiliated with us. We have no control over the products, services or Platforms of these third parties and we do not guarantee or take responsibility for them. Our Platform may also contain advertising from third parties and we are not responsible, nor do we make any warranties or representations for any misleading or inaccurate advertisements which are the sole responsibility of the advertiser.
Any links or advertisements on our Platform should not be taken as an endorsement by us of any kind. Furthermore, our Platform contains data provided by third parties and we accept no responsibility, nor do we make any warranties or representations for any inaccuracies in this material. You agree to release us from any claims or disputes of any kind arising from or in any way connected to such disputes with third parties.
We do not warrant that the content, links, or sub-domains contained on, or associated with our Platform or Services will be available and accessible to you at all times. Information on our publications, posts, inserts, information, content should not be regarded as a substitute for professional legal, financial or real estate advice.
To fully understand your financial position and in order to process an application with our Lenders we may be required to perform a credit check and to contact other lenders, banks, or financial institutions to get a clear idea of your financial situation. This gives us or the Lender authorisation and consent to get the following information from a relevant credit reporting agency or source that provides information about your financial standing, including:
Personal credit information;
Credit reports provided by a credit reporting agency used to report on overdue credit payments;
Commercial credit information.
Any notice(s) addressed to us must be sent by e-mail or prepaid post to your or our last known address, in the English language.
This Policy is subject to and governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
You submit to the exclusive jurisdiction of the Courts of the Emirate of Dubai.
If any term of the Policy or becomes for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.
We are not a bank nor a financial institution. We provide a service whereby consultants with a certain knowledge of the residential and commercial loan market and the UAE property transaction process, impartially assess your unique circumstances and give you an overview of options available in the market from third party mortgage providers.



